General terms and conditions
1. scope
The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.
2. contracting party, conclusion of contract, correction options
The purchase contract is concluded with Olcay Özyurt.
The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalog. This gives you the opportunity to inform yourself about the products before submitting a purchase offer.
You can select products from our assortment and collect them in the so-called shopping cart via the button "Add to cart" without obligation. You can view your shopping cart at any time and, if necessary, remove products from the shopping cart by clicking the "Remove item" button or correct their quantity by entering them in the "Quantity" field. If you want to buy the products in the shopping cart, click the button "Checkout". As a new customer you will then be asked to register and enter your data. If you already have a customer account, you can log in and your data will be transferred from your customer account.
By clicking the order button, you submit a binding offer to conclude a purchase contract for the goods contained in the shopping cart. After receipt of your order, we will send you an e-mail confirming receipt of your order, in which your order is listed once again. This confirmation does not constitute an acceptance of the contract. We can accept your order by sending a declaration of acceptance in a separate e-mail or by delivering the goods within 2 days.
A binding contract can also be concluded beforehand as follows: If you have chosen credit card payment, the contract comes into effect at the time of the credit card charge. If you have chosen the payment method PayPal, the contract is concluded at the time of your confirmation of the payment instruction to PayPal. If you have chosen the payment method invoice or prepayment, the contract is concluded at the time of receipt of payment on our account after you have received the invoice.
By placing the products in the online store, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction tools provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
3. contract language, contract text storage
The language available for the conclusion of the contract is German.
We save the text of the contract and send you the order data and our GTC in text form. You can view the contract text in our customer login.
4. delivery conditions
In addition to the stated product prices may still be shipping costs. For more information about shipping costs, please refer to the offers.
We deliver only by mail order. Unfortunately, self-collection of the goods is not possible.
We do not deliver to packing stations.
5. payment
In our store you can basically use the following payment methods:
Credit card
By submitting the order you provide your credit card details. After your legitimation as a legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged.
PayPal, PayPal Express
In the ordering process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. After submitting the order in the store, we request PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You will receive further instructions during the order process.
6. transport damage
If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.
7. warranty and guarantees
The statutory liability for defects applies. Information on any applicable additional warranties and their exact conditions can be found with the product and on special information pages in the online store.
Customer service: You can reach our customer service for questions, complaints and claims on weekdays from 10:00 am to 5:00 pm under the phone number +49 15750299107 as well as by e-mail at info@onepod.de
8. Liability
For claims based on damage caused by us, our legal representatives or vicarious agents, we shall always be liable without limitation
- in the event of injury to life, limb or health
- in the event of intentional or grossly negligent breach of duty
- in the event of warranty promises, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited to the amount of the damage foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages shall be excluded.
9.. settlement of disputes
The European Commission provides a platform for online dispute resolution (OS), which you can find here: https://ec.europa.eu/consumers/odr/. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.