General Terms and Conditions

1. scope of application

The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.

2 Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with Olcay Özyurt.

The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalog. This gives you the opportunity to inform yourself about the products before submitting a purchase offer.

You can select products from our range and add them to your shopping cart by clicking the "Add to cart" button. You can view your shopping cart at any time and remove products from the shopping cart by clicking on the "Remove item" button or correct their quantity by entering it in the "Quantity" field. If you wish to purchase the products in your shopping cart, click the "Checkout" button. If you are a new customer, you will then be asked to register and enter your details. If you already have a customer account, you can log in and your details will be copied from your customer account.

By clicking on the order button, you submit a binding offer to conclude a purchase contract for the goods contained in the shopping cart. After receiving your order, we will send you an e-mail confirming receipt of your order, in which your order will be listed again. This confirmation does not constitute acceptance of the contract. We can accept your order by sending a declaration of acceptance in a separate e-mail or by delivering the goods within 2 days.

A binding contract can also be concluded beforehand as follows: If you have chosen credit card payment, the contract is concluded at the time the credit card is charged. If you have selected the payment method PayPal, the contract is concluded at the time of your confirmation of the payment instruction to PayPal. If you have chosen the payment method invoice or prepayment, the contract is concluded at the time of receipt of payment on our account after you have received the invoice.

By placing the products in the online store, we submit a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

3. contract language, contract text storage

The language available for the conclusion of the contract is German.

We save the text of the contract and send you the order data and our GTC in text form. You can view the text of the contract in our customer login.

4. terms of delivery

Shipping costs may apply in addition to the indicated product prices. You can find out more about any shipping costs in the offers.

We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.

We do not deliver to packing stations.

5. payment

The following payment methods are available in our store:

Credit card
You enter your credit card details when placing your order. Once you have been legitimized as the legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged.

PayPal, PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize yourself with your access data and confirm the payment instruction to us. After placing the order in the store, we request PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further instructions during the ordering process.

6. transportation damage

If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.

7 Warranty and guarantees

The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online store.

Customer service: You can reach our customer service for questions, complaints and objections on weekdays from 10:00 a.m. to 5:00 p.m. by calling +49 15750299107 or by e-mail at info@onepod.de
8. Liability

We shall always be liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents
- in the event of injury to life, limb or health
- in the event of intentional or grossly negligent breach of duty
- in the event of warranty promises, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened up.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time the contract was concluded, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
9Dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here: https://ec.europa.eu/consumers/odr/. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.